Return & Refund Policy
Thank you for shopping with us! We want you to love your purchase, but if something isn’t right, here’s how our return and refund process works.
5-Day Return Policy
You have 5 days after receiving your item to request a return.
To be eligible, your item must be:
In the same condition you received it
Unworn/unused, with tags
In its original packaging
Accompanied by the receipt or proof of purchase
How to Start a Return
Email us at yesstore200@gmail.com to request a return.
Returns must be sent to:
108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, INDIA
Once your return is accepted, we’ll send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.
Damages & Issues
Please inspect your order upon arrival and contact us right away if it is defective, damaged, or incorrect, so we can make it right.
Exceptions / Non-Returnable Items
Some items cannot be returned:
Perishable goods (e.g. food, flowers, plants)
Custom or personalized products
Personal care goods (e.g. beauty items)
Hazardous materials, flammable liquids, or gases
Sale items and gift cards
If you’re unsure about your specific item, contact us at yesstore200@gmail.com.
Exchanges
The fastest way to get what you want is to return your item and, once accepted, place a new order.
Refunds
Once we’ve received and inspected your return, we’ll notify you if your refund is approved. If approved, your refund will be processed automatically to your original payment method within 7 business days.
Please note: your bank or credit card company may take additional time to process and post the refund.
If more than 15 business days have passed since approval, please contact us at yesstore200@gmail.com.